“Resilience and Emotional Intelligence: What do they have to do with Nursing”

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• NEW! 2025 Seminar at Sea Flyer (.pdf)
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Purpose Statement

All too often, nurses experience feelings of frustration, anger, despair, and moral distress related to the biased unfairness or injustices inherent in our modern-day healthcare system. It’s an emotion that we often experience when we are unable to set boundaries or ask for what we need, or when expectations let us down because they were based on things we can’t control, like what our patients are willing to do, what procedures the insurance company is willing to cover, what our patient assignments look like, or what our expectations are of ourselves. Nurses also experience various levels of fatigue that can last a short period of time or feel never ending. Join us in a discussion on resilience, emotional intelligence, fatigue and somatics and how these concepts help us to realize that the key to experiencing less anger and moral distress in our career is accepting how much control we don’t have in a typical day. Participants will understand basic concepts of which concerted actions and personal techniques can enhance each individual’s personal journey to transform resentments and negative thoughts that lead to burnout to one of acceptance that transient negative emotions do not make us failures or bad people, but simply give us the opportunity to experience the full spectrum of human emotions and the power to understand that the ability to heal what is necessary to heal, comes from within.

Learning Outcome

Participants will be able to self-identify techniques and actions that can minimize moral distress experienced as a healthcare practitioner.

Objectives

• Identify the components of moral distress

• Identify the components of fatigue

• Identify the components of resilience

• Identify the components of emotional intelligence

• Discuss the sphere of concern vs. sphere of influence

• Describe the mind-body connection as it relates to somatics

• Discuss concerted actions that can address feelings of loss of control in the healthcare setting

• Discuss personal techniques that can address feelings of loss of control in the healthcare setting

The New York State Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Centers Commission on Accreditation. The New York State Nurses Association is accredited by the International Accreditors of Continuing Education and Training “IACET” and is authorized to issue the CEU. NYSNA wishes to disclose that no commercial support or sponsorship was received. NYSNA program planners, pre- senters and content experts declare that they have no financial relationship with an ineligible company.

Declaration of Vested Interest: None